How to use video to improve patient engagement, satisfaction and outcomes ...more
Air Secretary Blog
June 30, 2025•5 min read
Your staff don’t need more reminders. They need systems. ...more
Air Secretary Blog
June 04, 2025•4 min read
Does your medical practice miss patient calls? Are patients frustrated that they cannot get through? Is your phone line expensive? You probably need to change to a cloud based soft phone. ...more
Air Secretary Blog
February 12, 2025•4 min read
Finding the right medical secretary for your practice can seem like an impossible task. In this article, I give you my best tips from having employed over 50 secretaries. ...more
Air Secretary Blog
November 19, 2024•3 min read
AIR SECRETARY sponsored twelve of our medical secretaries to participate in Big S'cool Walk. They committed, trained and raised money to help underprivileged schools in the Philippines. ...more
Air Secretary Blog
September 29, 2024•3 min read
When there are so many tasks to complete, how do you know wha is doing what and when to ensure efficient processes? ...more
Air Secretary Blog
September 02, 2024•4 min read
In the ever-developing landscape of Australian medical practices, the importance of efficiency, precision, and high-quality patient care remains crucial. However, with administrative burdens frequentl... ...more
Air Secretary Blog
May 21, 2024•2 min read
As a small specialty practice, it’s easy to think that it’s faster, easier, and cheaper to perform all administrative tasks yourself—but the opposite is often true. Medical secretaries streamline and ... ...more
Air Secretary Blog
April 30, 2024•3 min read