How Air Secretary Works: Hire a Dedicated Medical Secretary
A Clean, Effortless Process
See how Air Secretary recruits, trains and manages a dedicated remote medical secretary for your Australian specialist practice, step by step.
01
Initial Briefing
We start with a conversation about your practice, your workflow and what you need from a secretary.
02
Recruitment Process and Candidate Shortlisting
We recruit and shortlist candidates who match what we learned in your Initial Briefing.
03
Candidate Interviews
We interview the shortlisted candidates. You can also join the interviews and have a say in who is chosen, but this is optional.
04
Employment by Air Secretary
Your chosen candidate is employed by Air Secretary.
05
Initial Training
Once your chosen candidate is employed, initial training begins. Steps 1 to 5 together take around 2 to 4 weeks.
06
Online Learning Program and In-Person Supervised Training
Over about 2 weeks, your secretary completes our online learning program alongside in-person supervised training.
The online program covers:
- The Australian healthcare system
- Data security and privacy
- Practice management software
- Medical terminology
- Task management and systems
07
Onboarding with Your Team
Your secretary is then onboarded with you and your team.
08
Ongoing Supervised Training and Team Training
For about 4 weeks, your secretary continues supervised training with Air Secretary while also being trained in the way your team works.
09
Full-Time Air Secretary Working With Your Team
Your secretary then works full time with your team, with ongoing support from Air Secretary.
AIR SECRETARY connects Australian specialist doctors with dedicated remote medical secretaries based in the Philippines — recruited, trained, and managed so you save time and reduce costs.