We provide
Medical secretaries for Australian specialist doctors
A trained medical secretary to work exclusively for you, saving you time and money
We help find the perfect person and supervise them in our office
Air Secretary helps physicians and surgeons leverage competent secretarial staff that improves the efficiency of private practice, eliminates the administrative burden and ensures business productivity.
I employed my first staff member in the Philippines in October 2019. At that time I wanted some help with my never ending list of admin tasks which my secretaries did not have time to complete. There was outstanding billing and invoices, missed emails and referrals needing to be triaged. This staff member is now team leader of 5 fully trained medical secretaries based in our office in the Philippines who work closely with my local secretarial team in Melbourne to run my respiratory practice.
Doctors have frequently asked me to help them employ off-site staff to help their practice. I realised that many specialist practices were experiencing similar problems of being overrun with secretarial work limiting their ability to run efficiently. They needed help to offload administrative tasks from themselves and from their secretaries. So, in November 2022, Air Secretary was started to help other Australian doctors benefit from employing medical secretaries off site to support their practice.
Air Secretary will find and recruit a full time staff member who will work exclusively with your practice. This staff member will be set up in our office in the Philippines within the friendly and supportive environment of our team. They will be guided through a training and onboarding program to qualify as a medical secretary. We will manage them and provide ongoing education and support so that they can provide high quality work for your practice.
8 reasons to use Air Secretary
Your own secretary
Your Air Secretary works for your practice only
Cost saving
Reduced cost compared to local staff
Ongoing training
Over 1000 training videos available to staff
Saves space
Free desk space in your consulting rooms
Supported and managed
We look after your secretary to ensure they love their work
Fun work environment
We love to have fun and enjoy our work
International exchange
Opportunity to visit staff in Dumaguete
Great mentorship
Our leaders are passionate and supportive
OUR VALUES
Work as a team
We work together to achieve greater effeciency
Care like a family
This is to show empathy, honesty and support for one another like you would with your family
Humbly Confident
We look for ways to improve and be the best without feeling the need to show
Make a difference
We strive to make a positive impact and achieve outstanding health outcomes
